Privacy Policy

This Privacy Policy explains how GoalOps ("we", "us", or "our") collects, uses, and protects your information when you visit goalsops.com (the "Site") or purchase our products. By using the Site, you agree to the practices described below.

1. Information We Collect

We collect information you provide directly and information collected automatically when you use the Site:

• Information you provide: name, email address, billing details, and any message you send us through our contact form or by email.
• Order information: products purchased, transaction amounts, and payment confirmation (payment card details are handled by our payment processor, not stored by us).
• Automatically collected: IP address, browser type, device information, pages viewed, and similar usage data collected through cookies and similar technologies.

2. How We Use Your Information

• To process and deliver your orders and provide access to purchased products.
• To respond to your inquiries and provide customer support.
• To send transactional messages (order confirmations, receipts, account access).
• To send marketing communications where you have opted in (you can unsubscribe at any time).
• To operate, maintain, secure, and improve the Site and our services.
• To detect and prevent fraud and comply with our legal obligations.

3. Cookies and Tracking

We and our service providers use cookies and similar technologies to keep the Site functioning, remember your preferences, and understand how the Site is used. You can control cookies through your browser settings; disabling some cookies may affect Site functionality.

4. How We Share Information

We do not sell your personal information. We share it only with trusted parties who help us operate our business, including:

• Shopify, which hosts our store and processes order and analytics data on our behalf.
• Payment processors, which securely handle your payment to complete a transaction.
• Service providers for email delivery, analytics, and customer support.
• Authorities, where required by law or to protect our legal rights.

5. Data Retention

We retain your information for as long as needed to provide our services, comply with legal and accounting obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing or certain data processing (including under the GDPR and CCPA). To exercise these rights, contact us at support@goalsops.com. We will respond in accordance with applicable law.

7. Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Site is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.

9. International Users

We operate online and may process your information in countries other than your own. By using the Site, you consent to the transfer of your information as described in this policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above, and where appropriate we will provide additional notice.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at support@goalsops.com.